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6 Ways to Foster Customer Loyalty from a Harvard MBA and Former Stealth Bomber Pilot

6 Ways to Foster Customer Loyalty from a Harvard MBA and Former Stealth Bomber Pilot

Bill Crawford owns an amazing pizza restaurant named Righteous Slice, which makes some of the best pizza I’ve ever had. When entrepreneurs own a business like the one Bill Crawford owns it is important to have loyal customers. The probability of selling to an existing customer is 60-70%, while the probability of selling to a new prospect is only 5-20% (Source: Markinblog). In this episode, we discuss some of the ways Bill has developed a strong base of loyal customers.

Bill Crawford graduated from Harvard with his MBA. He is a former Air Force fighter pilot and stealth bomber pilot. He’s a professor of entrepreneurship, and he just may be the coolest pizza restaurant owner ever.

How Michelle Dale Grew a Business_Blog
How Michelle Dale Grew a Business from No Revenue to $20,000 in a Day with an Online Course

How Michelle Dale Grew a Business from No Revenue to $20,000 in a Day with an Online Course

Welcome back to another episode of Monetization Nation with Michelle Dale. Previously, we discussed how Michelle began an online business while working from home, traveling abroad, meeting her husband, and becoming a mother. We also discussed her business model...

How Michell dale_Blog (1)
How Michelle Dale Built a Business that Allows Her to Travel the World While Making a Great Living

How Michelle Dale Built a Business that Allows Her to Travel the World While Making a Great Living

What would it be like to make a great living while traveling the world? Michelle is a digital nomad who has unlocked the secrets of this lifestyle by balancing work from home and traveling abroad at the same time. She is the founder of Virtual Miss Friday (an...

6 Credibility_Blog
6 Credibility Strategies from Curtis Blair, Who Led 5 Companies to Multimillion-Dollar Valuations

6 Credibility Strategies from Curtis Blair, Who Led 5 Companies to Multimillion-Dollar Valuations

Credibility is becoming increasingly important in business. Potential customers don’t trust as easily as they once did, so it is much more important that we do everything we can to build strong relationships of trust, be honest, and be real in those relationships....

How to_Blog
How to Generate $100 Million in Annual Recurring Revenue by Giving Away Something for Free

How to Generate $100 Million in Annual Recurring Revenue by Giving Away Something for Free

"Startups don’t fail because they lack a product; they fail because they lack customers and a profitable business model." -Steve Blank, Entrepreneur A profitable monetization model is a key aspect of every business. In today’s show, Johnny Hanna discusses some...

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